Return Policy

Here to support you every step of the way.

We hope that you absolutely love your purchase from us. However, if you do wish to return or exchange any products, you can find our Returns Policy below. If you need any further information, please just get in touch with us at  –we’re here to help.


All order issues must be reported to us within 30 days of delivery. Unless the product description says otherwise you can return any item purchased through canninglidspro within 30 days of delivery. Items returned because of customer preferences/change of mind are returnable, but we do not cover return shipping in those cases.

After 30 days of delivery, all items purchased through canninglidspro are non-refundable and all sales are final.

Damaged or Incorrect item(s)

Products should be inspected immediately once delivered and any problems with damage to you products need to be called in within 48 hours of delivery. If you receive damaged or incorrect products, you must contact Customer Service at first to ask for help. Please have your order number, your name and email from the enclosed invoice available.

The return address will be provided to you after the customer service agrees to your return request.​


Defective items or items shipped in error are returnable with shipping on us! We will always do our best to provide exchanges or replacements when requested, but due to the deep discounts we offer, we cannot guarantee that inventory will be available. You can email us at to submit your request!

Shipping Rate

We are unable to cover the shipping costs to return or exchange your package, which means you should pay for the return shipping and it is the responsibility of you to make the return shipping safe and sound back to us. Also, The original shipping cost will be deducted.


Once returns are received they will be inspected and processed within 3-5 business days. When your return processing is complete we will issue your refund back to your original payment method. You will be notified by email of the transaction. Once the refund has been issued it may take up to 2-3 business days to be effective. It depends on your bank or financial institution.

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